At b2me, we are always looking to innovate and improve our services. The way that we train call centre and sales staff is a perfect example of this. We have consulted with tour operators and trainers to understand what exactly they need, and how it should be delivered.

We have developed a successful and well used training platform that has been used by VisitBritain for their North American agent training, as part of several Discover England Fund projects as well as for individual clients

Instant Expert is an innovative method for training call centre and sales staff to understand, engage and appreciate your product quickly and sell it with enthusiasm.

To read the feedback from training undertaken previously, please click on the links below:


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